Evo Voice

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GetChatTranscript

Gets the specified transcript

Requires Authentication
Required role:User
The following routes are available for this service:
GET/sessions/{sessionId}/transcript
GetChatTranscript Parameters:
NameParameterData TypeRequiredDescription
SessionIdpathstringNothe session whose transcript you want to get
IncludeHistoricalquerybool?NoInclude previous messages from this chat party
HistoricalCutOffDatequerystringNoHow far back to include in historical messages. Max 6 months in past
GetChatTranscriptResponse Parameters:
NameParameterData TypeRequiredDescription
MessagesformList<ChatTranscriptMessage>No
ChatTranscriptMessage Parameters:
NameParameterData TypeRequiredDescription
DateformstringNo
FromformstringNo
BodyformstringNo
MediaUriformstringNo
MediaContentTypeformstringNo

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /sessions/{sessionId}/transcript HTTP/1.1 
Host: evovoice.io 
Accept: application/xml
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<GetChatTranscriptResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Voice.Api.Sessions">
  <Messages>
    <ChatTranscriptMessage>
      <Body>String</Body>
      <Date>String</Date>
      <From>String</From>
      <MediaContentType>String</MediaContentType>
      <MediaUri>String</MediaUri>
    </ChatTranscriptMessage>
  </Messages>
</GetChatTranscriptResponse>