Evo Voice

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AppGetHomeInformation

Requires Authentication
The following routes are available for this service:
GET/portal/home
using System;
using System.Collections;
using System.Collections.Generic;
using System.Runtime.Serialization;
using ServiceStack;
using ServiceStack.DataAnnotations;
using Voice.Api.Portal;
using Voice.Api.Messaging;
using Voice.Api.Sessions;
using Voice.Api;
using Voice.Api.Customers;
using Voice.Api.Flows;
using Voice.Api.Files;

namespace Voice.Api
{
    public partial class EntityInfo
    {
        ///<summary>
        ///The ID of the object
        ///</summary>
        [ApiMember(Description="The ID of the object")]
        public virtual string Id { get; set; }

        ///<summary>
        ///The date the object was created
        ///</summary>
        [ApiMember(Description="The date the object was created")]
        public virtual string DateCreated { get; set; }

        ///<summary>
        ///The date the object was last modified
        ///</summary>
        [ApiMember(Description="The date the object was last modified")]
        public virtual string DateLastModified { get; set; }

        ///<summary>
        ///The user that created this object
        ///</summary>
        [ApiMember(Description="The user that created this object")]
        public virtual string CreatedBy { get; set; }

        ///<summary>
        ///The user that last modified this object
        ///</summary>
        [ApiMember(Description="The user that last modified this object")]
        public virtual string LastModifiedBy { get; set; }
    }

}

namespace Voice.Api.Customers
{
    public partial class CustomerBreadcrumb
    {
        public virtual string Id { get; set; }
        public virtual string Name { get; set; }
    }

}

namespace Voice.Api.Files
{
    public partial class FileInfo
        : EntityInfo
    {
        public FileInfo()
        {
            CustomerBreadcrumb = new List<CustomerBreadcrumb>{};
        }

        ///<summary>
        ///The type of file this is
        ///</summary>
        [ApiMember(Description="The type of file this is")]
        public virtual FileTypes Type { get; set; }

        ///<summary>
        ///The account ID this file is associated with
        ///</summary>
        [ApiMember(Description="The account ID this file is associated with")]
        public virtual string AccountId { get; set; }

        ///<summary>
        ///The name of the account this file is associated with
        ///</summary>
        [ApiMember(Description="The name of the account this file is associated with")]
        public virtual string AccountName { get; set; }

        ///<summary>
        ///The ID of the customer this file is associated with
        ///</summary>
        [ApiMember(Description="The ID of the customer this file is associated with")]
        public virtual string CustomerId { get; set; }

        ///<summary>
        ///The name of the customer this file is associated with
        ///</summary>
        [ApiMember(Description="The name of the customer this file is associated with")]
        public virtual string CustomerName { get; set; }

        ///<summary>
        ///The breadcrumb to the customer for this file
        ///</summary>
        [ApiMember(Description="The breadcrumb to the customer for this file")]
        public virtual List<CustomerBreadcrumb> CustomerBreadcrumb { get; set; }

        ///<summary>
        ///The ID of the user this file is assocaited with
        ///</summary>
        [ApiMember(Description="The ID of the user this file is assocaited with")]
        public virtual string UserId { get; set; }

        ///<summary>
        ///The name of the user this file is associated with
        ///</summary>
        [ApiMember(Description="The name of the user this file is associated with")]
        public virtual string UserName { get; set; }

        ///<summary>
        ///The original file name for the file
        ///</summary>
        [ApiMember(Description="The original file name for the file")]
        public virtual string FileName { get; set; }

        ///<summary>
        ///The URI of the file
        ///</summary>
        [ApiMember(Description="The URI of the file")]
        public virtual string Uri { get; set; }

        ///<summary>
        ///The Content type of the file
        ///</summary>
        [ApiMember(Description="The Content type of the file")]
        public virtual string ContentType { get; set; }

        ///<summary>
        ///The size of the file
        ///</summary>
        [ApiMember(Description="The size of the file")]
        public virtual long ContentLength { get; set; }

        ///<summary>
        ///The Twilio ID of the recording
        ///</summary>
        [ApiMember(Description="The Twilio ID of the recording")]
        public virtual string RecordingSid { get; set; }

        ///<summary>
        ///The duration of the recording in seconds
        ///</summary>
        [ApiMember(Description="The duration of the recording in seconds")]
        public virtual int RecordingDuration { get; set; }

        ///<summary>
        ///Who is the recording from?
        ///</summary>
        [ApiMember(Description="Who is the recording from?")]
        public virtual string RecordingFrom { get; set; }

        ///<summary>
        ///Transcription (if available)
        ///</summary>
        [ApiMember(Description="Transcription (if available)")]
        public virtual string Transcription { get; set; }

        ///<summary>
        ///From Address (e.g. caller ID) for incoming calls
        ///</summary>
        [ApiMember(Description="From Address (e.g. caller ID) for incoming calls")]
        public virtual string FromAddress { get; set; }

        ///<summary>
        ///To Address (e.g. dialed number) for outgoing calls
        ///</summary>
        [ApiMember(Description="To Address (e.g. dialed number) for outgoing calls")]
        public virtual string ToAddress { get; set; }
    }

    public enum FileTypes
    {
        Upload,
        VoiceMessage,
        CallRecording,
        Fax,
        Attachment,
        FaxOutgoing,
    }

}

namespace Voice.Api.Flows
{
    public enum FlowChannels
    {
        Voice,
        Chat,
        Fax,
    }

}

namespace Voice.Api.Messaging
{
    public partial class ConversationInfo
    {
        public virtual string Id { get; set; }
        public virtual string EndpointId { get; set; }
        public virtual string OtherAddress { get; set; }
        public virtual MessageInfo MostRecentMessage { get; set; }
    }

    public enum MessageDirections
    {
        Incoming,
        Outgoing,
    }

    public partial class MessageInfo
    {
        public virtual string Id { get; set; }
        public virtual string AccountId { get; set; }
        public virtual string CustomerId { get; set; }
        public virtual string EndpointId { get; set; }
        public virtual string EndpointDisplayName { get; set; }
        public virtual string Date { get; set; }
        public virtual MessageDirections Direction { get; set; }
        public virtual string OtherAddress { get; set; }
        public virtual string Sender { get; set; }
        public virtual string Text { get; set; }
        public virtual bool IsUnread { get; set; }
    }

}

namespace Voice.Api.Portal
{
    public partial class AppGetHomeInformation
    {
        public virtual string AccountId { get; set; }
        public virtual string CustomerId { get; set; }
        public virtual string FromDate { get; set; }
    }

    public partial class AppHomeCallMetric
    {
        public virtual string MetricKey { get; set; }
        public virtual double Total { get; set; }
        public virtual double Average { get; set; }
    }

    public partial class AppHomeInformation
    {
        public AppHomeInformation()
        {
            Conversations = new List<ConversationInfo>{};
            Calls = new List<SessionInfo>{};
            CallMetrics = new List<AppHomeCallMetric>{};
            Voicemail = new List<FileInfo>{};
            Forms = new List<HostedSuiteCompletedForm>{};
        }

        public virtual bool IsHostedSuiteCustomer { get; set; }
        public virtual List<ConversationInfo> Conversations { get; set; }
        public virtual List<SessionInfo> Calls { get; set; }
        public virtual List<AppHomeCallMetric> CallMetrics { get; set; }
        public virtual List<FileInfo> Voicemail { get; set; }
        public virtual List<HostedSuiteCompletedForm> Forms { get; set; }
    }

    public partial class HostedSuiteCompletedForm
    {
        public HostedSuiteCompletedForm()
        {
            ContactsIds = new List<string>{};
            ContactsNames = new List<string>{};
            Fields = new List<HostedSuiteCompletedFormField>{};
        }

        public virtual string Id { get; set; }
        public virtual string Name { get; set; }
        public virtual string DateCreated { get; set; }
        public virtual string DateCompleted { get; set; }
        public virtual string FormId { get; set; }
        public virtual string FormName { get; set; }
        public virtual string ClientId { get; set; }
        public virtual string ClientName { get; set; }
        public virtual string ContactId { get; set; }
        public virtual string ContactName { get; set; }
        public virtual List<string> ContactsIds { get; set; }
        public virtual List<string> ContactsNames { get; set; }
        public virtual string EmailSubject { get; set; }
        public virtual string CallerNumber { get; set; }
        public virtual List<HostedSuiteCompletedFormField> Fields { get; set; }
    }

    public partial class HostedSuiteCompletedFormField
    {
        public HostedSuiteCompletedFormField()
        {
            Values = new List<string>{};
        }

        public virtual string Name { get; set; }
        public virtual List<string> Values { get; set; }
    }

}

namespace Voice.Api.Sessions
{
    public enum SessionCallState
    {
        Disconnected,
        Ringing,
        Connected,
        Hold,
        Passive,
    }

    public enum SessionDialState
    {
        None,
        Active,
    }

    public enum SessionDirections
    {
        Incoming,
        Outgoing,
    }

    public enum SessionHoldReasons
    {
        None,
        Transferring,
    }

    public partial class SessionInfo
        : EntityInfo
    {
        public SessionInfo()
        {
            CustomerBreadcrumb = new List<CustomerBreadcrumb>{};
            Log = new List<SessionLogInfo>{};
            Members = new List<SessionMemberInfo>{};
        }

        ///<summary>
        ///The state of the session
        ///</summary>
        [ApiMember(Description="The state of the session")]
        public virtual SessionDialState DialState { get; set; }

        ///<summary>
        ///The call state of the session
        ///</summary>
        [ApiMember(Description="The call state of the session")]
        public virtual SessionCallState CallState { get; set; }

        ///<summary>
        ///The queue state of the session
        ///</summary>
        [ApiMember(Description="The queue state of the session")]
        public virtual SessionQueueStates QueueState { get; set; }

        ///<summary>
        ///The ID of the account associated with the flow
        ///</summary>
        [ApiMember(Description="The ID of the account associated with the flow")]
        public virtual string AccountId { get; set; }

        ///<summary>
        ///The name of the account associated with the session
        ///</summary>
        [ApiMember(Description="The name of the account associated with the session")]
        public virtual string AccountName { get; set; }

        ///<summary>
        ///The ID of the customer this session is associated with
        ///</summary>
        [ApiMember(Description="The ID of the customer this session is associated with")]
        public virtual string CustomerId { get; set; }

        ///<summary>
        ///The customer breadcrumb this session is associated with
        ///</summary>
        [ApiMember(Description="The customer breadcrumb this session is associated with")]
        public virtual List<CustomerBreadcrumb> CustomerBreadcrumb { get; set; }

        ///<summary>
        ///The name of the customer this session is associated with
        ///</summary>
        [ApiMember(Description="The name of the customer this session is associated with")]
        public virtual string CustomerName { get; set; }

        ///<summary>
        ///The ID of the endpoint associated with this session
        ///</summary>
        [ApiMember(Description="The ID of the endpoint associated with this session")]
        public virtual string EndpointId { get; set; }

        ///<summary>
        ///The name of the endpoint associated with this session
        ///</summary>
        [ApiMember(Description="The name of the endpoint associated with this session")]
        public virtual string EndpointName { get; set; }

        ///<summary>
        ///The date the call completed
        ///</summary>
        [ApiMember(Description="The date the call completed")]
        public virtual string DateCompleted { get; set; }

        ///<summary>
        ///The destination of the session (e.g. what was entered into the Dial box)
        ///</summary>
        [ApiMember(Description="The destination of the session (e.g. what was entered into the Dial box)")]
        public virtual string Destination { get; set; }

        ///<summary>
        ///The to address if any
        ///</summary>
        [ApiMember(Description="The to address if any")]
        public virtual string ToAddress { get; set; }

        ///<summary>
        ///The from address if any
        ///</summary>
        [ApiMember(Description="The from address if any")]
        public virtual string FromAddress { get; set; }

        ///<summary>
        ///The from name if any
        ///</summary>
        [ApiMember(Description="The from name if any")]
        public virtual string FromName { get; set; }

        ///<summary>
        ///Answered by name (if any)
        ///</summary>
        [ApiMember(Description="Answered by name (if any)")]
        public virtual string AnsweredByName { get; set; }

        ///<summary>
        ///The ID of the queue member assigned to this call
        ///</summary>
        [ApiMember(Description="The ID of the queue member assigned to this call")]
        public virtual string QueueMemberId { get; set; }

        ///<summary>
        ///The flow channel
        ///</summary>
        [ApiMember(Description="The flow channel")]
        public virtual FlowChannels Channel { get; set; }

        ///<summary>
        ///Has the session ended
        ///</summary>
        [ApiMember(Description="Has the session ended")]
        public virtual bool Ended { get; set; }

        ///<summary>
        ///The outcome of the call
        ///</summary>
        [ApiMember(Description="The outcome of the call")]
        public virtual string Outcome { get; set; }

        ///<summary>
        ///The twilio Call SID of this session
        ///</summary>
        [ApiMember(Description="The twilio Call SID of this session")]
        public virtual string CallSid { get; set; }

        ///<summary>
        ///Any console data for this session
        ///</summary>
        [ApiMember(Description="Any console data for this session")]
        public virtual string ConsoleData { get; set; }

        ///<summary>
        ///The name of the hold queue for this call
        ///</summary>
        [ApiMember(Description="The name of the hold queue for this call")]
        public virtual string HoldQueueName { get; set; }

        ///<summary>
        ///The user ID who put this call on hold
        ///</summary>
        [ApiMember(Description="The user ID who put this call on hold")]
        public virtual string HeldByUserId { get; set; }

        ///<summary>
        ///The reason for the hold
        ///</summary>
        [ApiMember(Description="The reason for the hold")]
        public virtual SessionHoldReasons HoldReason { get; set; }

        ///<summary>
        ///The SID of the conference if in a conference call
        ///</summary>
        [ApiMember(Description="The SID of the conference if in a conference call")]
        public virtual string ConferenceSid { get; set; }

        ///<summary>
        ///The display name for this session
        ///</summary>
        [ApiMember(Description="The display name for this session")]
        public virtual string DisplayName { get; set; }

        ///<summary>
        ///The log entries for this session
        ///</summary>
        [ApiMember(Description="The log entries for this session")]
        public virtual List<SessionLogInfo> Log { get; set; }

        ///<summary>
        ///The members of this session
        ///</summary>
        [ApiMember(Description="The members of this session")]
        public virtual List<SessionMemberInfo> Members { get; set; }

        ///<summary>
        ///The callback number (typically used for SIP to User calls)
        ///</summary>
        [ApiMember(Description="The callback number (typically used for SIP to User calls)")]
        public virtual string CallbackNumber { get; set; }

        ///<summary>
        ///The ID of the endpoint that answered
        ///</summary>
        [ApiMember(Description="The ID of the endpoint that answered")]
        public virtual string AnsweredById { get; set; }

        ///<summary>
        ///Is this session incoming or outgoing?
        ///</summary>
        [ApiMember(Description="Is this session incoming or outgoing?")]
        public virtual SessionDirections Direction { get; set; }

        ///<summary>
        ///The phone number that this session is coming from (used with SMS chats)
        ///</summary>
        [ApiMember(Description="The phone number that this session is coming from (used with SMS chats)")]
        public virtual string FromPhoneNumber { get; set; }

        ///<summary>
        ///The Call SID of the most recently added conference participant
        ///</summary>
        [ApiMember(Description="The Call SID of the most recently added conference participant")]
        public virtual string MostRecentParticipantCallSid { get; set; }

        ///<summary>
        ///Was this session missed?
        ///</summary>
        [ApiMember(Description="Was this session missed?")]
        public virtual bool WasMissed { get; set; }

        ///<summary>
        ///The ring queue that the call is currently in
        ///</summary>
        [ApiMember(Description="The ring queue that the call is currently in")]
        public virtual string RingQueueId { get; set; }
    }

    public partial class SessionLogInfo
    {
        public virtual string Date { get; set; }
        public virtual string Message { get; set; }
    }

    public enum SessionMemberCallState
    {
        None,
        Ringing,
        Connected,
        Hold,
    }

    public partial class SessionMemberInfo
    {
        public SessionMemberInfo()
        {
            ApplicationData = new Dictionary<string, string>{};
        }

        public virtual string Identity { get; set; }
        public virtual string EndpointId { get; set; }
        public virtual string DisplayName { get; set; }
        public virtual bool IsOriginalMember { get; set; }
        public virtual string AvatarUrl { get; set; }
        public virtual Dictionary<string, string> ApplicationData { get; set; }
        public virtual SessionMemberCallState CallState { get; set; }
        public virtual SessionMemberRoles Role { get; set; }
        public virtual string CallSid { get; set; }
        public virtual bool Muted { get; set; }
    }

    public enum SessionMemberRoles
    {
        None,
        Caller,
        Agent,
        Transfer,
    }

    public enum SessionQueueStates
    {
        None,
        Queued,
        Ringing,
        Connected,
        Hold,
        Disconnected,
    }

}

C# AppGetHomeInformation DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /portal/home HTTP/1.1 
Host: evovoice.io 
Accept: text/jsv
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	isHostedSuiteCustomer: False,
	conversations: 
	[
		{
			id: String,
			endpointId: String,
			otherAddress: String,
			mostRecentMessage: 
			{
				id: String,
				accountId: String,
				customerId: String,
				endpointId: String,
				endpointDisplayName: String,
				date: String,
				direction: Incoming,
				otherAddress: String,
				sender: String,
				text: String,
				isUnread: False
			}
		}
	],
	calls: 
	[
		{
			dialState: None,
			callState: Disconnected,
			queueState: None,
			accountId: String,
			accountName: String,
			customerId: String,
			customerBreadcrumb: 
			[
				{
					id: String,
					name: String
				}
			],
			customerName: String,
			endpointId: String,
			endpointName: String,
			dateCompleted: String,
			destination: String,
			toAddress: String,
			fromAddress: String,
			fromName: String,
			answeredByName: String,
			queueMemberId: String,
			channel: Voice,
			ended: False,
			outcome: String,
			callSid: String,
			consoleData: String,
			holdQueueName: String,
			heldByUserId: String,
			holdReason: None,
			conferenceSid: String,
			displayName: String,
			log: 
			[
				{
					date: String,
					message: String
				}
			],
			members: 
			[
				{
					identity: String,
					endpointId: String,
					displayName: String,
					isOriginalMember: False,
					avatarUrl: String,
					applicationData: 
					{
						String: String
					},
					callState: None,
					role: None,
					callSid: String,
					muted: False
				}
			],
			callbackNumber: String,
			answeredById: String,
			direction: Incoming,
			fromPhoneNumber: String,
			mostRecentParticipantCallSid: String,
			wasMissed: False,
			ringQueueId: String,
			id: String,
			dateCreated: String,
			dateLastModified: String,
			createdBy: String,
			lastModifiedBy: String
		}
	],
	callMetrics: 
	[
		{
			metricKey: String,
			total: 0,
			average: 0
		}
	],
	voicemail: 
	[
		{
			type: Upload,
			accountId: String,
			accountName: String,
			customerId: String,
			customerName: String,
			customerBreadcrumb: 
			[
				{
					id: String,
					name: String
				}
			],
			userId: String,
			userName: String,
			fileName: String,
			uri: String,
			contentType: String,
			contentLength: 0,
			recordingSid: String,
			recordingDuration: 0,
			recordingFrom: String,
			transcription: String,
			fromAddress: String,
			toAddress: String,
			id: String,
			dateCreated: String,
			dateLastModified: String,
			createdBy: String,
			lastModifiedBy: String
		}
	],
	forms: 
	[
		{
			id: String,
			name: String,
			dateCreated: String,
			dateCompleted: String,
			formId: String,
			formName: String,
			clientId: String,
			clientName: String,
			contactId: String,
			contactName: String,
			contactsIds: 
			[
				String
			],
			contactsNames: 
			[
				String
			],
			emailSubject: String,
			callerNumber: String,
			fields: 
			[
				{
					name: String,
					values: 
					[
						String
					]
				}
			]
		}
	]
}